Winterust
Nine servers. 28,000 monthly players. The number one Australian region.
9 servers28,000 players/mo#1 AU
Services
Operations without noise
We run the infrastructure, moderation and revenue operations behind creator-led Rust networks. The players never see us. They just see a server that works.
Capabilities
Everything behind a network that runs itself
We take the operational load off creators. Everything that keeps a community running, support, moderation, money and machines, sits with us.
Player support ticketing
Every ticket answered or escalated. We chase the stragglers so players stop waiting and start playing.
Moderation and cheater enforcement
Active cheater detection and removal, with consistent rule enforcement across every server in the network.
Billing and revenue operations
Storefronts balanced, payments cleared and revenue reconciled, with a monthly report you can actually read.
Infrastructure oversight
Server health, uptime and performance monitoring around the clock. We fix problems before players notice them.
Cadence
What a month looks like
Retained management is a rhythm, not a helpdesk. This is the cycle every managed network runs on.
Week 1
Audit and report on the month that was
We review player counts, ticket volumes, moderation actions and revenue. The report lands in your inbox: no fluff, just the numbers.
Week 2
Deep clean the player support queue
Every open ticket gets answered or escalated, and we chase the stragglers.
Week 3
Enforce the rules and remove the cheaters
Active detection sweeps run across every server. Bans are consistent, and the community feels the difference.
Week 4
Reconcile revenue and plan the next month
Storefronts are balanced and payments cleared. We flag any infrastructure upgrades before they become problems.
Ongoing
Monitor uptime and performance daily
Server health checks run around the clock. We fix issues before players notice them. You never hear about it.
Portfolio
Networks we run
Two networks. Different scales. The same operational standard.
Spoonkid Rust
Five US servers. 27,000 monthly players. 65,000 Discord members.
5 servers27,000 players/mo65,000 Discord
What is in scope?
Player support tickets, moderation, cheater reports and rule enforcement, billing and revenue operations, and infrastructure oversight. We handle the operations. You keep the brand and the final say.
How does onboarding work?
We audit the current setup first, then map the migration. Most networks are fully transitioned within two weeks.
What reporting do I get?
Monthly reporting on player counts, ticket volumes, moderation actions and revenue. No vanity metrics, just the numbers that matter.
Do I keep control of my brand?
Yes. You own the brand and the community. We run the systems underneath it, and you approve major changes before they happen.
Can you fix a failing network?
Often, yes. We start with a health check, then fix the infrastructure, clean up the moderation and stabilise the player experience.
Ready to hand over operations?
Tell us about your network. We will tell you what it needs.